Business Development Specialist - Truck Transportation and National Accounts

Location US-OH-Richfield
Posted Date 9 months ago(12/27/2019 1:12 PM)
Job ID
# of Positions
National Interstate
Position Type
Full Time


National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!



  • Prospects and initiates contact with prospective new business partners.
  • Markets the company's products / services through interaction with agencies, brokers and clients.
  • Tracks statistics on prospect lists, hit ratios and new business production.
  • Develops and employs innovative, creative and resourceful methods for achieving new business development.
  • Works collaboratively with management to develop, monitor and adapt a business / marketing plan for area of responsibility and to support division goals.
  • Participates in the development of agency or client business goals.
  • May support underwriting in fact gathering, underwriting and pricing of renewals.
  • May prepare reports to analyze and develop existing business profile / mix and the quality and quantity of new business.
  • May promote additional coverage / programs to existing accounts.
  • Responsible for achieving premium development and retention / persistency goals.
  • Builds strategic relationships with business partners (clients agents, brokers, producers) to achieve targeted profit goals of the division.
  • Regularly corresponds and visits with clients, agencies and brokers. Monitors the delivery of excellent customer service and follows-up on any customer concerns that need to be addressed.
  • May assist with coordinating / transferring books of business and ongoing contract management.
  • Identifies issues / potential issues and triages to appropriate staff to resolve.
  • Provides continuing education to assigned agents regarding company products, programs, product line news / issues, eligibility guidelines, risk and pricing philosophy.
  • May author / distribute promotional correspondence (newsletters, pamphlets, et.) and / or marketing collateral to existing and potential customers.
  • Plans and hosts both internal and external events to achieve area / regional marketing initiatives.
  • Maintains familiarity with competitors and market conditions. May be required to gather, analyze and maintain competitive information. May utilize a Customer Relationship Management (CRM) database to improve services or target marketing efforts.
  • Collaborates with Underwriting, Product Development, Product Management, Corporate Legal and Corporate Communications to develop marketing initiatives, new products and the supporting marketing materials. May collaborate with other business units on cross-marketing efforts.
  • Attends industry and association events.
  • Performs other duties as assigned.


  •  Bachelor’s Degree. Graduation between May 2018 or May 2019. 
  • May require insurance licensure or FINRA Series 6 depending on product line.


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