Product Management Associate

Location US-MO-Fenton
Posted Date 11 months ago(10/29/2019 11:01 AM)
Job ID
# of Positions
Position Type
Full Time


Headquartered in Fenton, Missouri, a suburb of St. Louis, Vanliner Insurance Company is a member of Great American Insurance Group. For over 30 years, Vanliner has grown to become the country’s top insurance provider for the moving and storage, parcel and home delivery industries. Our mission since day one, has been to provide first-class insurance products and unparalleled customer service to all of our customers. Our success is driven by the expertise, innovation and commitment to customer service that our employees provide. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!


  • Has responsibility for coordinating and supervising the day-to-day activities for employees:
    • Supervises employees and may perform the work of subordinates.
    • Assigns and checks work.
    • Has responsibility for the performance and coaching of staff. Has a participatory role in decisions regarding development, hiring, firing, performance management, pay increases, etc., for direct reports.
    • Provides training to new members of the team / unit.
  • Leads a group that may contribute or have accountability for product premium, volume growth, or profitability results within assigned product lines.
  • May serve as primary product support contact for business units, agents, and other staff.
    • Interacts with relevant departments such as Claims, Underwriting, Sales/Marketing, and provides customer service support (i.e. agents, regulators and industry groups.
    • May lead or participate in business unit, compliance, claims, agency, program reviews and audits (i.e. compliance audits, rate/pricing reviews, and agency reviews.)
  • Recommends action plans and strategic direction for functional areas and maintains alignment with other product managers to ensure successful development of entire product line.
  • Gathers and analyzes data from various sources specific to product.
    • Monitors product performance.
    • Provides summary analysis, makes recommendations and communicates to business units.
  • Ensures regulatory approval of product; manages filing process in compliance with statutory requirements.
  • Promotes product knowledge and product positioning with the field, agency personnel and customers.
  • Monitors pertinent insurance publications to determine impact on line of business. This may include:
    • Identifying emerging coverage issues, state regulatory concerns and business unit needs.
    • Developing action plans; implementing and communicating changes when appropriate.
  • Resolves and/or assists with researching, documenting, communicating compliance related issues.
  • May lead in the development of training and communication materials and providing training as necessary on product / rate changes for staff, field, and agency personnel.
  • Partners with the IT department on prioritization, implementation and enhancements of operational systems to ensure production capabilities are both effective and efficient.
  • Performs other duties as assigned.


Education: Bachelor’s Degree or equivalent experience.
Field of Study: Business, Liberal Arts or a related discipline
Experience: 3 to 5 years related experience, exhibits leadership qualities. Progression toward certification in area of expertise preferred; appropriate certifications could include Associate in Underwriting (AU), Chartered Property Casualty Underwriter (CPCU), Certified Insurance Counselor (CIC), Program in General Insurance (INS), Associate of Risk Management (ARM), Certified Licensing Professional (CLP) or other applicable designations.


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