Business Development Specialist - Truck Transportation and National Accounts

National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!

• Prospects and initiates contact with prospective new business partners.
• Markets the company's products / services through interaction with agencies, brokers and clients.
• Tracks statistics on prospect lists, hit ratios and new business production.
• Develops and employs innovative, creative and resourceful methods for achieving new business development.
• Works collaboratively with management to develop, monitor and adapt a business / marketing plan for area of responsibility and to support division goals.
• Participates in the development of agency or client business goals.
• May support underwriting in fact gathering, underwriting and pricing of renewals.
• May prepare reports to analyze and develop existing business profile / mix and the quality and quantity of new business.
• May promote additional coverage / programs to existing accounts.
• Responsible for achieving premium development and retention / persistency goals.
• Builds strategic relationships with business partners (clients agents, brokers, producers) to achieve targeted profit goals of the division.
• Regularly corresponds and visits with clients, agencies and brokers. Monitors the delivery of excellent customer service and follows-up on any customer concerns that need to be addressed.
• May assist with coordinating / transferring books of business and ongoing contract management.
• Identifies issues / potential issues and triages to appropriate staff to resolve.
• Provides continuing education to assigned agents regarding company products, programs, product line news / issues, eligibility guidelines, risk and pricing philosophy.
• May author / distribute promotional correspondence (newsletters, pamphlets, et.) and / or marketing collateral to existing and potential customers.
• Plans and hosts both internal and external events to achieve area / regional marketing initiatives.
• Maintains familiarity with competitors and market conditions. May be required to gather, analyze and maintain competitive information. May utilize a Customer Relationship Management (CRM) database to improve services or target marketing efforts.
• Collaborates with Underwriting, Product Development, Product Management, Corporate Legal and Corporate Communications to develop marketing initiatives, new products and the supporting marketing materials. May collaborate with other business units on cross-marketing efforts.
• Attends industry and association events.
• Performs other duties as assigned.

Education: Bachelor’s Degree or equivalent experience.
Field of Study: Liberal Arts, Business or a related discipline
Experience: 6 months to 3 years of related experience. May require insurance licensure or FINRA Series 6 depending on product line.

Scope of Job: Performs work under moderate supervision and technical direction. Familiar with basic concepts, practices, and procedures.Works on assignments of low to moderate technical complexity. May be required to have full comprehension of systems to answer questions and train agents. Position may require day and overnight travel (10-20%) to visit agents, brokers, or clients. Position prospects and solicits new agents or clients; typically has no or limited underwriting authority. Uses
communication skills to build and leverage excellent customer relationships and to provide opportunities for marketing
products and services.

Physical Requirements
• Requires prolonged, sitting and/or standing.
• May require frequent travel, including overnight travel.
• May require ability to operate and/or travel in a motor vehicle for long periods of time.
• May require travel by airplane.
• Requires frequent use of computer.
• May lift, carry, push, or pull objects up to 50 lbs.
• Requires regular and predictable attendance.