Workers Comp Claims Assistant

Location US-OH-Richfield
Posted Date 3 months ago(2/15/2021 10:52 AM)
Job ID
# of Positions
National Interstate
Position Type
Full Time


National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!


• Investigates and maintains claims:
o Reviews and evaluates coverage and/or liability.
o Secures and analyzes necessary information (i.e., reports, policies, appraisals, releases, statements, records, or other documents) to assist in the investigation of claims.
• May affect settlements/reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.
• Ensures that claims payments are issued in a timely and accurate manner.
• Ensures that claims handling is conducted in compliance with applicable statutes, regulations and other legal requirements, and that all applicable company procedures and policies are followed.
• Performs other duties as assigned.


Associate degree or equivalent experience.

  •   Assists Workers Compensation claims teams with the following:
    • Pulling reports and assisting to analyze data
    • Completing State forms and Notices
    • With investigation of files
    • Complete referrals to external vendors
    • Other duties as assigned
  • Experience with Excel and Word Required
  • 0-2 years of experience


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