Learning and Development Specialist

Location US-OH-Richfield
Posted Date 1 month ago(5/6/2021 3:49 PM)
Job ID
# of Positions
National Interstate
Human Resources


National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!


  • Conducts and designs company learning and educational programs relating to management and professional development, on-the-job training and skills readiness. May also serve as an instructor for employee / leadership development and / or technical training curriculum.
  • Ensures records of training activities and employee progress are maintained.
  • Ensures the effective delivery of instructional courses and presentations.
  • Drives curriculum / program design and enhancements.
    • Develops schedules and programs.
    • Coordinates training activities with company management to ensure a smooth, efficient process.
    • Researches and recommends new methods of presentation and delivery.
    • Identifies courses that aid development of specific competencies.
  • Researches and recommends services provided by external consultants or organizations. Participates in negotiations and / or administering contract / service agreements. May secure appropriate approval.
  • Collaborates with business managers and senior management to assess short-term and long-term training needs for business / functional units and their employees.
  • Develops specifications for learning and development equipment and systems, including online learning tools and learning management systems (LMS).
  • Provides technical advice to lower level positions and other functional areas.
  • Maintains advanced knowledge of the organization, adult learning principles, current trends in employee education, informal learning methods and opportunities to leverage social media.
  • Performs other duties as assigned.


Education: Bachelor’s Degree or equivalent.
Field of Study: Human Resources, Human Resource Development, Business, Education, Instructional Design or related discipline.
Experience: 7 or more years of related experience. Continuing progress toward and/or the completion of a professional designation preferred, such as Professional in Human Resources (PHR), Certified Professional in DDI, DiSC, Emotional Intelligence and Learning and Performance (CPLP) or an Insurance designation.


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